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You can't manage what you can't measure
managed projects
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managed experts
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countries in scope
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customer engagements
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Sales Efficiency
Build up & management of Shared Service Centers (SSC)
Smooth SSC transition from Southeast Asia to Eastern Europe
Growth of SSC through offshoring of non-customer facing tasks
IT Transformation
Downsizing during financial crisis
Data Center consolidation & VOIP implementation
Business focus through IT demand management
Digitalization
eTouch initiatives and Digital Sales channel
Connectivity store
Digital Agenda for the global Sales organization
Logistics
Global customer implementation methodology & Governance
Centers of Excellence for supply chain analytics
and customer integration
Numerous direct customer relationships incl. Executive Sponsorship
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