Leadership and management of 230 experts organized in regional technical sales support teams and corporate product management and support teams.
Transformation and roll-out of digital customer facing IT landscape paired with roll-out of Customer consulting and implementation methodologies globally.
Successful implementation of a Customer focused IT demand organization while delivering significant cost savings and service improvements within IT supply.
Outsourcing of the EDI Clearing Center and support of shipping software.
Managing functional design, technical design, and test teams e.g., for large online divisions of a major German bank.
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